Website Terms & Conditions

Neuadd Ogwen is a trading name of Tabernacl Cyf. Tabernacl Cyf is a Registered Data Controller as defined by the Data Protection Act 1998. Any personal details collected through this website and provided by you will be processed in accordance with the Act, and will only be used for the purpose or purposes stated on the relevant page.

Information, Collection and Use

Information collected on this Website is owned by Tabernacl Cyf. We will not sell, share or rent this information to others in ways different from what is stated in this Policy.
We collect various personal details when you fill in our registration and order forms (such as your name, address, phone number, email address etc.). You may be asked for further information if we run surveys, competitions, prize draws and other promotional activities. If this is the case, then this Privacy Policy will apply to the personal information you provide, but please check for any specific terms that apply each time you participate in these activities.
Where purchases are made via our website, we will also store details of the products purchased and credit or debit card details, but only in accordance with the measures set out in the Security section below.
We use your information primarily to provide you with the services and products you request, and related customer services. We also analyse this information to improve our understanding of you and our customer base in general. We do this so that we can make better decisions about our services, advertising, products and content, based on a more informed picture of how our customers use our services, and to provide you with a more customised experience. Depending on your marketing preferences, we may use this information to help us determine which offers, information, discounts and promotions you would most like to receive.

When you first register with the site, you can decide whether your contact information may be used by us, and selected third parties for direct marketing purposes. Depending on your selection, Neuadd Ogwen, our associated companies and/or other third parties may contact you by e-mail or post, telephone or SMS with information or offers regarding their goods and services such as discounts, exclusive offers or special event information. You will be given an opportunity to unsubscribe in every marketing e-mail we send you.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. By using our website(s) you are agreeing that we can place cookies on your device. Currently our cookies include your language preferences and information on the pages within our website which you visit. However, all usage data is aggregated and does not show the activities of any given individual or computer. We only use cookies to enable us to provide the best online service for you. Our analytics data includes information about your computer and includes your IP address,
browser type, domain name, access times and referring website addresses. This information is used by Neuadd Ogwen for the operation of the service, to maintain quality of service and to provide general statistics regarding use of Neuadd Ogwen’s websites.

Sharing

We use your personal information to provide the services stated on our Website and also for administration/statistical purposes. Other than to agents who act on our behalf, the information you provide to us via the Website will not be transferred to third parties unless we have your permission to do so.
We may be required to share your information as necessary in order to comply with a court order, to co-operate with Government officials or other law enforcement agencies.

Links

This Website may contain links to other websites that may be of interest to you. Please note that this Policy refers only to sites within neuaddogwen.com, and is not intended to apply to the websites of other companies to which we may provide links. Tabernacl Cyf. is not responsible for the privacy practices of such other sites. You should ensure you check the privacy policies of such other sites if you decide to use them.

Security

Tabernacl Cyf. secures your personal information from unauthorised access, use or disclosure. Personally identifiable information you provide on computer servers is held in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information  is transmitted, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Where credit or debit card information is stored, it is done so in accordance with the Payment Card Industry (PCI) data security standards (“PCI DSS”) to protect Cardholder Data and Sensitive Authentication Data.

Correction/Updating Personal Information

If any of your personal information changes, or if you no longer desire Neuadd Ogwen’s services or information, we will correct, update or remove your personal information. This can be done by contacting Neuadd Ogwen’s Operations Manager, or by e-mail to post@neuaddogwen.com.
Subject Access Requests

To request access to information that Neuadd Ogwen or the Tabernacl Cyf. holds about you please contact us on post@neuaddogwen.com.
Notification of Changes to Privacy Policy

This policy may be amended from time to time. If we make any substantial changes we will notify you by posting a prominent notice on the website. Please ensure you read the Policy that is in force at the time of your transaction.
Contacts

If you have any queries concerning the information we hold about you or about this privacy policy, or any questions on our use of your information then please contact:
Rheolwyr
Neuadd Ogwen
Bethesda
Bangor
Gwynedd LL57 3AN

01248 605388  |  post@neuaddogwen.com